Transit Times

Please feel free to contact us with any questions you may have. You can reach the Smokehouse Mail Order Department at 1-800-643-3437 or by email at smokehouse@ozarkmountainsmokehouse.com The map below will give you an idea of transit times from our location. Please scroll down to check your time in transit. Please be aware that any package containing meats & cheeses that are outside of the normal 3 day delivery window is automatically bumped to 3 day select shipping method at no cost to you! However, our Preserves & Pickles will be shipped via Ground Delivery. These transit days are from the date of shipment... for example if your package ships on Monday, and is going to Utah, you can expect your package to arrive by Thursday. Please keep in mind that UPS does NOT deliver on Saturdays, so if you are requesting a shipping date later in the week and the package takes 3 days it will sit in a warehouse over the weekend & not move until the next business day. Also, in order for you packages to ship on the same day, your order must be placed no later than Noon, Central Time. We're sorry for the inconvenience, but it does take a certain amount of time for your orders to process through the office. Orders placed after Noon, will be shipped out the next business day.

Order Hold Date

Important!! If you would like your item sent on a specific date, please select the exact shipping date from the drop down menu/calendar titled "Order Hold Date" located on the checkout page. Placing these instructions anywhere else (such as in the shipping instructions field) could result in your item being shipped the day your order is received. We apologize for any confusion.

P.O. Boxes

We are unable to ship to P.O. Boxes. Please make sure your shipping address is not a P.O. Box address.